Zum Inhalt springen

SERVICE AND PROGRAMS

IPG MISSION AND VALUES

We provide high-quality products and services, building strong partnerships by understanding customer needs and delivering tailored solutions with integrity and teamwork.

We focus on continuous improvement and innovation to help businesses achieve greater productivity and reliability, ensuring customer satisfaction with every solution we offer

Technicians-Icon

IPG TECHNICIANS & SPECIALISTS

  • Located in all global markets
  • Mechanical, electrical and software specialist capability
  • Factory trained
Support-Icon

SUPPORT WE PROVIDE

  • New machinery installation
  • Operator training
  • Machine commissioning
  • Preventative maintenance programs
  • Machine health audits
  • Repair services
Service-Icon

PARTS

  • Stocked in US – available within 24 hours of diagnosis
Reporting-Icon

AUTOMATED FIELD SERVICE TRACKING & REPORTING SYSTEM

  • Captures work order data by serial number and tracks services performed
  • Reports can be customized to provide the most useful analytics
CallCentre-Icon

CENTRALIZED SERVICE CALL CENTER

CONTACT SUPPORT

  • Automatic case sealers (PST & WAT)
  • Cartoners (vertical & horizontal)
  • Case packers
  • Erectors (PST & WAT)
  • Palettierer
  • Semi-auto case sealers (PST & WAT)
  • Shrink & stretch systems
  • Tabletop WAT dispensers
  • Tape heads (PST & WAT)
  • Tray formers & tray packers
  • Vision systems
  • Void fill systems (inflatable & paper)

    AND MORE!…
Openstack-Palettierer
USA 2024 WAT